About Low Drop Out Regulator Circuit (LDO) ?

 Now a days, lots of LCD or LED TV Main Board Problem Difficult to repair it. Even you had checked all the components in the main board or re-program their Flash memory IC or EEPROM but no help too!

 So, what happen to the TV main board? Why Can't to repair it?

 Actually, it's causing by their Main board LDO & DC-DC circuits!!!

Some repair may say, I had Checking their voltage output properly & value are stable too. Yes, even their output voltage value is correct & stable. But some of this output voltage values do not accept by the main board Chips like their CPU, DDR, RAM & their Flash Memory! So, is it hard to repair & expensive to replace it? No, it is cheap & easy to get it!

গুগল সার্টিফাইড জেনুইন অ্যান্ড্রয়েড টিভি ?

 

বাজারে অনেক ব্র্যান্ডের অ্যান্ড্রয়েড টিভি আছে। কিন্তু বাংলাদেশের কোন কোন কোম্পানি গুগলের অফিসিয়াল পার্টনার কিংবা গুগল সার্টিফাইড জেনুইন অ্যান্ড্রয়েড টিভি উৎপাদন করে তা কিভাবে বুঝবেন ? এজন্য নিচের ওয়েবসাইট ভিজিট করলেই আসল তথ্য পাবেন।

https://www.android.com/tv

এটা অ্যান্ড্রয়েড অপারেটিং সিস্টেম নিয়ে গুগল এর অফিসিয়াল ওয়েবসাইট। এখানেই খুঁজে পাবেন বিশ্বের কোন কোন কোম্পানি গুগলের অ্যান্ড্রয়েড অফিশিয়াল টিভি উৎপাদন ও বিক্রয় করে।

এই ওয়েবসাইটে See Android Tv Global Partners নামে একটি বক্স আছে। ওটাতে চাপ দিলেই পেয়ে যাবেন সারা বিশ্বের ২০৭ টি কোম্পানি ( এর মধ্যে ১১৪ টি টেলিভিশন ব্রান্ড) যারা গুগলের অ্যান্ড্রয়েড পার্টনার।

How to provide quick Repair Service?

 

Providing quick repair service in a repair management system involves efficient processes, effective communication, and streamlined workflows. Here are some steps can take to ensure a speedy and reliable repair service Management:

1. Online Service Request System:

• Implement an online service request system where customers can easily log their repair requests. This can be done through website or a dedicated mobile app.

• Ensure the form includes relevant details like the brand, model, issue description, and customer contact information.

2. Automated Ticketing System:

• Set up an automated ticketing system to generate unique reference numbers for each service request. This helps in tracking and managing repair jobs efficiently.

3. Prioritize Urgent Requests:

• Categorize service requests based on urgency. Prioritize urgent requests to ensure quicker response times for critical issues.

4. Technician Scheduling:

• Implement a scheduling system that efficiently assigns repair jobs to available technicians based on their expertise and workload.

• Use a calendar or scheduling software to visualize technician availability and assign jobs accordingly.

5. Mobile Communication:

• Equip technicians with mobile devices to receive real-time updates on new service requests, customer information, and any additional details.

• Enable them to update the status of repairs, order parts, and communicate with customers through the mobile system.

6. Inventory Management:

• Maintain an updated inventory of commonly used spare parts. This reduces delays caused by waiting for parts to arrive before completing a repair.

7. Diagnostic Tools:

• Invest in diagnostic tools and software that can help technicians quickly identify and troubleshoot common issues. This minimizes the time spent on diagnosis.

 

8. Customer Communication:

• Implement an automated system to keep customers informed about the status of their repair. This could include text message or email notifications when the repair is initiated, in progress, and completed.

9. Quality Assurance Checks:

• Conduct thorough quality checks before declaring a repair as complete. This helps prevent callbacks and ensures customer satisfaction.

10. Feedback and Improvement:

• Collect feedback from customers after the repair is completed. Use this information to identify areas for improvement and refine your repair processes continuously.

11. Training and Skill Development:

• Invest in training programs to enhance the skills of your technicians. Well-trained technicians can diagnose and fix issues more efficiently.

12. Performance Analytics:

• Use analytics tools to monitor the performance of your repair management system. Identify bottlenecks and areas of improvement to optimize the overall process.

By incorporating these strategies into repair management system, we can provide quick and efficient repair services, leading to improved customer satisfaction and loyalty.

Important Of Technician Training

                                               

Training and skill development for repair technicians are crucial for various reasons, contributing to both the success of individual technicians and the overall quality of service in the repair industry. Here are some important aspects highlighting the significance of training and skill development for repair technicians:

1. Technology Advancements:

• Technology is constantly evolving, with new features and functionalities being introduced regularly. Training ensures that technicians stay updated on the latest advancements, allowing them to diagnose and repair effectively.

2. Diagnostic Accuracy:

• Proper training enhances a technician's ability to accurately diagnose issues. This not only reduces the time taken for repairs but also minimizes the risk of misdiagnosis, preventing unnecessary part replacements and additional costs.

3. Efficiency and Productivity:

• Well-trained technicians are more efficient in troubleshooting and repairing. This efficiency translates to quicker turnaround times for customers, leading to higher customer satisfaction and improved overall productivity for the repair service.

4. Customer Satisfaction:

• Skilled technicians can provide better-quality repairs, leading to increased customer satisfaction. Satisfied customers are more likely to recommend the repair service to others and become repeat customers in the future.

5. Reduced Callbacks:

• Training helps technicians address issues accurately during the first visit, reducing the need for callbacks. This not only saves time and resources but also enhances the overall reputation of the repair service.

6. Adaptation to New Technologies:

• Training programs enable technicians to adapt to new technologies and repair methods. This adaptability is crucial in an industry where models and technologies are continually changing.

7. Safety Compliance:

• Training ensures that technicians understand and adhere to safety standards and protocols. This is essential for the well-being of both technicians and customers, especially when dealing with electrical components.

8. Cost-Effectiveness:

• Proper training helps technicians identify the root causes of issues accurately, reducing the likelihood of unnecessary part replacements. This cost-effective approach benefits both the repair service and the customer.

9. Brand Reputation:

• Skilled technicians contribute to the reputation of the repair service. A positive reputation for delivering high-quality repairs attracts more customers and builds trust in the brand.

10. Regulatory Compliance:

• Training ensures that technicians are aware of and comply with industry regulations and standards. This is essential for maintaining legal and ethical business practices.

11. Continuous Improvement:

• Ongoing training programs facilitate continuous improvement. Technicians can stay informed about emerging trends, customer preferences, and best practices, contributing to the long-term success of the repair service.

12. Team Morale:

• Training and skill development contribute to the professional growth of technicians, boosting their morale and job satisfaction. This, in turn, positively impacts the overall work environment and team dynamics.

In summary, investing in the training and skill development of repair technicians is an investment in the overall success and sustainability of the repair service. It not only benefits individual technicians but also enhances the reputation, efficiency, and customer satisfaction of the entire business brand.